Ging Cee

Cosmic Bikes is a fantastic, local bike shop in Chicago dedicated to building a biking community. They are also one of the few bike shops who are authorized Brompton (folding bike) dealers, and the only place I would go to to get a Brompton. I visited a couple Brompton dealers here and was shocked that some of Cosmic's competitors did not even know how to properly fold and un-fold the bike. The owners of Cosmic, on the other hand, has been working with Bromptons for years, and owns and rides Bromptons for personal use as well. I had a specific customization of a Brompton that I was interested in getting, which typically would have involved a 7-8 week waiting period. However, after discussing with Justyna at Cosmic, she was resourceful enough to look into converting a similar bike from their east coast warehouse to my preferred specification at no additional cost to me, bringing the waiting period down to a little over a week. I love that Cosmic offers a year's worth of bike maintenance and service on new Bromptons. The amount of attention and detail they put into bikes is amazing. When my bike arrived, Justyna noticed that my Brooks saddle was a little "off" and not perfectly centered, so she asked Brompton to send another one, and in the meantime let me use a standard saddle while waiting for my replacement to arrive. I am not sure if many other bike shops would have taken that initiative. They have already done a fantastic job helping me service and solve minor practical issues as a new bike owner, and also do a great job of custom-ordering additional parts and accessories on my behalf.